Privacy Policy for 88mega Malaysian Players

Introduction

88mega operates the website at https://88mega.lat and provides casino information, sports betting context, MYR payment guidance and related services to Malaysian adults. This Privacy Policy describes the personal information that 88mega may collect from users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and other locations in Malaysia, and explains how that information is processed.

This policy applies to information collected through the 88mega website, account registration and management, customer support interactions, payment processing activities and any associated marketing or analytical functions. It should be read together with the 88mega Terms & Conditions and any additional rules that govern a specific product, promotion or payment method.

Where another 88mega notice or a specific product rule addresses privacy matters in greater detail, those more specific provisions will apply to the relevant activity. The most recently published version of this Privacy Policy governs from its stated effective date.

Definitions

The following terms are used throughout this Privacy Policy with the meanings set out below:

• "Personal information" means any data that identifies or can reasonably be used to identify a living individual, whether alone or in combination with other information.
• "Processing" means any operation performed on personal information, including collection, storage, use, disclosure, erasure and destruction.
• "User", "you" or "your" means any individual who accesses, registers on or provides personal information to 88mega.
• "We", "us", "our" or "88mega" means the operator of the 88mega website and related services.
• "Account" means a registered user profile created on the 88mega platform by an eligible adult.
• "Sensitive information" means personal information requiring additional protection, such as identity documents, payment card details or verification records.
• "Third party" means any organisation or individual outside 88mega, including payment partners such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow and FPX.

Information We Collect

88mega may collect personal information in the following categories, depending on the activity undertaken:

• Registration information: full name, date of birth, gender, residential address, nationality, email address and contact number provided when opening an account.
• Identity verification documents: copies of a national identity card, passport, proof of address or other documents submitted to complete a compliance or age-verification review.
• Payment information: bank account numbers, eWallet identifiers associated with Touch 'n Go eWallet, Boost or GrabPay, FPX details, DuitNow reference numbers or cryptocurrency wallet addresses used to process MYR or USDT transactions.
• Gameplay and transaction records: wager history, deposit and withdrawal records, bonus usage, session durations and account balance movements.
• Device and technical data: IP address, browser type, operating system, device identifiers and approximate location data collected when you access the 88mega website.
• Communications: records of messages sent through support channels, complaint submissions or any correspondence that you direct to 88mega.
• Preferences and marketing interaction: game preferences, opt-in marketing consent records and responses to permitted communications where applicable.

88mega does not intentionally collect personal information from persons under 21 years of age. Age verification steps are in place to assist in enforcing this restriction.

How We Use Your Information

Personal information collected by 88mega may be used for the following purposes:

• Creating and maintaining your account and verifying that you are an eligible adult aged 21 or above.
• Processing MYR deposits, withdrawals and refunds through supported Malaysian payment methods and verifying payment ownership.
• Conducting identity, fraud prevention, source-of-funds and anti-money-laundering checks where applicable.
• Settling casino game results, sports betting outcomes and promotion credits in accordance with the applicable rules.
• Providing customer support and responding to questions, disputes, complaints and account queries.
• Sending service-related communications about account security, transaction confirmations, policy updates and essential notices.
• Sending marketing or promotional messages where you have provided valid consent and have not subsequently withdrawn it.
• Analysing aggregate usage patterns to improve platform reliability, layout and content relevance.
• Complying with applicable legal, regulatory, licensing or law-enforcement obligations.
• Enforcing the 88mega Terms & Conditions, responsible gambling commitments and security standards.

Where processing relies on your consent, you may withdraw that consent without affecting the lawfulness of processing that occurred before withdrawal. Withdrawal of consent may affect certain optional features or marketing communications.

Disclosure to Third Parties

88mega does not sell personal information. Information may be disclosed to third parties only in the circumstances described below:

• Payment service providers: including Malaysian banks, eWallet operators and payment networks that must process a deposit, withdrawal or verification step on your account.
• Identity and compliance partners: organisations that assist with age verification, anti-fraud screening, document authentication or regulatory checks where applicable.
• Technology partners: hosting, infrastructure, security and analytics providers that process data under contractual restrictions consistent with this policy.
• Legal and regulatory authorities: where 88mega is legally required or permitted to disclose information to a court, regulator, law-enforcement body or licensing authority.
• Business continuity: in connection with a merger, acquisition, restructuring or asset transfer, where the receiving entity agrees to handle personal information in a manner consistent with this policy.

Third parties who receive personal information from 88mega are required to process it only for the specified purpose and to apply appropriate security standards. 88mega takes reasonable steps to verify these arrangements through contracts or equivalent safeguards.

Cookies and Tracking Technologies

88mega may use cookies, pixel tags, local storage and similar technologies to maintain session state, support login functionality, measure traffic patterns and improve page performance.

• Strictly necessary cookies enable core functions such as account sessions, security tokens and navigation. These cannot be disabled without affecting the operation of the website.
• Functional cookies store preferences such as language settings, display choices and previously selected options.
• Analytical cookies collect anonymised or aggregated data about pages visited, session duration and device type to help identify technical issues and improve content layout.
• Marketing cookies may be set with your consent to help measure the relevance of permitted promotional communications.

You may adjust cookie preferences through your browser settings. Disabling certain cookies may reduce the functionality available to you on the 88mega website.

Security Measures

88mega applies reasonable technical and organisational measures intended to protect personal information against unauthorised access, accidental loss, alteration or unlawful disclosure. These measures include encryption during data transmission, access controls limiting which personnel can view sensitive records and regular security reviews of relevant systems.

You are responsible for protecting your own account credentials. Never share your password, one-time security codes or authentication information with another person. If you believe your account has been accessed without authorisation, contact 88mega support immediately using the email address shown in the footer of this page.

No internet-based system can guarantee absolute security. 88mega will not accept liability for losses caused by events genuinely outside reasonable organisational control, including breaches originating from the user's own device or network environment.

Data Retention

Personal information is retained for as long as is necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law, regulation, licensing requirement or dispute-resolution obligation.

• Account and identity records are typically retained for the duration of the account relationship and for a reasonable period thereafter to satisfy compliance and legal obligations.
• Transaction records, including MYR deposits, withdrawals, wagering history and bonus activity, may be retained for the period required by applicable financial or regulatory rules.
• Support correspondence and complaint records are retained for the period needed to resolve the matter and manage any subsequent queries or legal obligations.
• Marketing consent records are retained to demonstrate lawful basis and updated when consent is withdrawn or refreshed.

When personal information is no longer required, 88mega takes reasonable steps to securely delete or anonymise it so that it can no longer be attributed to an individual.

Your Rights

Subject to applicable law and any overriding legal obligation, you may hold the following rights in relation to your personal information:

• Access: request a summary of personal information that 88mega holds about you.
• Correction: ask for inaccurate or incomplete information to be updated.
• Deletion: request erasure of personal information where it is no longer needed for the purpose for which it was collected, subject to overriding legal requirements.
• Restriction: ask 88mega to limit processing in defined circumstances, for example while a correction request is reviewed.
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdrawal of consent: withdraw previously given consent to optional processing such as marketing communications.
• Portability: where applicable, receive a copy of information you have provided in a structured, machine-readable format.

To exercise any right, contact 88mega through the customer support email displayed on this page. Requests will be reviewed within a reasonable period. Identity verification may be required before a request is processed to protect against unauthorised access.

Minors and Age Restriction

88mega services are intended exclusively for adults aged 21 and above. 88mega does not knowingly collect personal information from persons below this age threshold. Age verification steps are applied during and after registration, and accounts found to belong to persons under 21 may be closed immediately.

If a parent or guardian becomes aware that a minor has provided personal information to 88mega, they should contact support promptly so that the information can be reviewed and addressed appropriately. Verification of the relationship and identity may be requested before any action is taken.

International Transfers

Some third-party processors engaged by 88mega, including hosting providers and compliance partners, may be located or process data outside Malaysia. Where personal information is transferred internationally, 88mega takes reasonable steps to ensure that appropriate contractual, technical or organisational safeguards are in place.

Transfers to payment partners such as those supporting FPX, DuitNow or cryptocurrency transactions may involve cross-border data movement necessary to complete the requested transaction. By using these payment methods, you acknowledge that the associated data processing may occur outside Malaysia, subject to the safeguards described above.

Policy Changes

88mega may update this Privacy Policy when legal requirements, operational practices or service changes make an amendment appropriate. The updated version will be published on this page with a revised effective date. Continued use of 88mega after a policy update constitutes acceptance of the revised terms.

Where a change is material to the way personal information is processed, 88mega may provide additional notice through account communications or a prominent on-site notice, where it is reasonably practicable to do so. Users who do not agree with a revised policy should contact support to discuss their account options before the change takes effect.